Tracking Shipments

Viewing Shipment History

Navigate to Shipments → History (or the DTS screen, depending on your menu layout) to see all labels created within a selected date range.

Filtering by Date Range

Use the date range picker at the top to filter shipments:

• View a specific week or month
• Export data for reconciliation or reporting

Tracking Numbers

Each shipment row shows the tracking number assigned by the carrier at the time of label creation.

Note: Tracking numbers are currently displayed for reference. Clicking a tracking number does not navigate to a carrier tracking page within the app — you can copy the number and look it up directly on the carrier's website.

Live Tracking Status Updates

For accounts where tracking status is enabled, Analision pulls carrier status updates and displays them in the shipment list. Possible statuses include:

• Shipment Ready for Carrier — Label created; awaiting carrier pickup
• On the Way — Package in transit
• Out for Delivery — With the local delivery driver
• Delivered — Confirmed delivery by carrier
• Other — Miscellaneous carrier status

Is Tracking Status Enabled for Your Account?

Live tracking status is not enabled by default for all tenants. It requires a background job that regularly polls carrier APIs for updates — a resource-intensive process that is activated on a per-account basis.

Supported carriers for status updates:

• FedEx ✓
• UPS ✓
• USPS ✗ (status polling not currently supported for USPS)

To request tracking status for your account:
Contact your Analision account manager and ask for tracking status to be activated for your tenant. Once enabled, statuses will begin populating from the configured start date (typically the last 15–30 days of shipments).

What You'll See Without Tracking Enabled

If tracking status isn't activated for your account, the status column will either be empty or show only the initial Shipment Ready for Carrier state. All other shipment details (tracking numbers, dates, amounts) remain fully visible regardless.

Reconciling Shipments

The Shipment History screen is useful for end-of-month reconciliation:

• Filter by month to see all shipments in a period
• Cross-reference tracking numbers against carrier invoices
• Export the data for your accounting or operations team